TERMS OF SERVICE

Last updated: 29/08/2025

Welcome to PrimeShine Valeting. By booking or using our car valeting and detailing services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. Services

We provide professional car valeting and detailing services as described on our website, marketing materials, or agreed upon at the time of booking. The scope of each service is clearly stated prior to commencement.

2. Bookings & Cancellations

  • Bookings can be made online, by phone, or in person.

  • We require at least 48 hours’ notice for cancellations or rescheduling.

  • Late cancellations or failure to attend may incur a cancellation fee.

3. Pricing & Payment

  • All prices are listed in GBP (£) and are subject to change without notice.

  • Payment is due upon completion of the service unless otherwise agreed.

  • We accept cash, card, bank transfer.

4. Vehicle Condition & Liability

  • Customers must disclose any pre-existing damage or issues with their vehicle prior to service.

  • We will take reasonable care during all services; however, we are not liable for:

    • Pre-existing damage or defects.

    • Items left inside the vehicle.

    • Damage arising from faulty parts, poor paintwork, or unsafe conditions.

  • Vehicles are left with us at the customer’s own risk.

5. Customer Responsibilities

  • Please remove personal belongings from the vehicle before your appointment.

  • Ensure we have clear access to the vehicle and adequate working space if mobile valeting is requested.

6. Guarantees & Complaints

  • We aim to provide services to the highest standard. If you are dissatisfied, please notify us within 24 hours.

  • Any rework or compensation is at our discretion.

7. Health & Safety

  • For mobile valeting, we reserve the right to decline work in unsafe or unsuitable environments.

  • Customers must inform us of any modifications or hazards related to their vehicle.

8. Amendments

We may update these Terms of Service from time to time. The latest version will always be available on our website or by request.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Contact Us
For any queries about these Terms, please contact us at:


PrimeShine Valeting
07353 503154
primeshine.valeting.north@gmail.com